How we work

We prepare refugees for their asylum process and possible later court processes.

We help them obtain residence permits and also assist them with legal problems.

We explain and translate letters from official offices and lawyers.

We help with correspondence problems and also in filling out forms and applications.

We accompany people seeking additional counseling to official offices and to lawyers.

We advise them in questions of bringing family members here.

We help people in arranging a return to their native country.

We help with contacts to doctors and other advisory groups.

We counsel in German, English, French, Romish, and Serbo-Croatian.


Refugee Counsellors

Winfried Kranz


Phone: (02 41) 997712-50
Fax: (02 41) 997712-49

Christiane Berlin


T: (02 41) 997712-54
F: (02 41) 997712-49

Ali Ismailovski


T: (02 41) 997712-51
F: (02 41) 997712-49

Sarah Klaudt


T: (02 41) 997712-52
F: (02 41) 997712-49

Uwe Schlüper


T: (02 41) 997712-54
F: (02 41) 997712-49

Diana Hamy


T: (02 41) 997712-53
F: (02 41) 997712-49